Open Positions

Carhartt WIP North America is seeking a hands-on and experienced Senior Accountant to oversee Accounts Payable (AP), Inventory, and Payroll functions. This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment, and is excited to help build, formalize, and scale accounting processes as the business continues to grow. In addition to managing day-to-day operations, this individual will play a key role in strengthening internal controls, improving data integrity, and enhancing compliance across financial processes, while partnering closely with cross-functional teams.

Finance 70%

• Manage invoice and payroll processing, vendor payments, and account reconciliations.
• Oversee vendor onboarding and master data, including verification of banking details and required documentation (e.g., W-9s).
• Implement in coordination with the Head of Finance and the other Senior Accountant, the AP policy and related internal controls.
• Collaborate with operations and other teams to drive adoption of best practices and compliant processes.
• Monitor AP aging reports and resolve discrepancies in a timely manner.
• Strengthen and formalize accounting processes, particularly across AP, vendor management, and transactional workflows.
• Support indirect tax compliance (e.g., sales tax) in coordination with internal and external stakeholders.
• Oversee and process North American payroll to ensure timely and accurate execution of all pre- and post-payroll activities, including data validation, payroll adjustments, compliance reporting, and coordination with HR on employee changes and benefits.
• Partner with the Head of Finance to automate the AP process through the implementation of a purchase order workflow and AP automation tool.
• Support month-end and year-end close processes, ensuring accuracy of AP accruals.
• Ensure the following cycles are fully reconciled each month: Accounts Payable, Inventory, Prepaid Expenses, Equity, Loans, and Intercompany Payables.
• Prepare AP-related reports and analysis for management.
• Assist with group financial and sustainability reporting requirements.

Payroll 30%

• Manage end-to-end payroll processing for salaried and hourly employees across the U.S. and Canada, including new hire setup, expense reimbursements, tax jurisdiction configuration, state/provincial agency registrations, setup and management of wage garnishments, and 401(k) funding.
• Lead quarterly and year-end payroll activities, including W-2 and T4 preparation and reconciliation, in partnership with Human Resources.
• Support and ensure ongoing compliance with all applicable federal, state/provincial, and local payroll tax regulations.
• Establish and oversee payroll controls and perform regular reconciliations to ensure accuracy and integrity of payroll data in collaboration with Human Resources.
• Manage system updates and changes within and related to payroll platforms.
• Maintain accurate documentation of payroll processes.
• Proactively identify and implement process improvements and efficiencies aligned with payroll best practices.
• Handle payroll-related reporting requests from both local and global teams and stakeholders.

• Bachelor’s degree in Accounting, Finance, or a related field (CPA or CMA preferred).
• 3–5 years of progressive accounting experience, including AP ownership; audit experience a plus.
• Experience with ERP systems (NetSuite preferred), POS platforms (Shopify a plus), payroll systems (ADP RUN a plus), and HRIS tools.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• High integrity, professionalism, and discretion. Absolute trustworthiness, discretion, and commitment are essential.
• Strong technical accounting foundation (U.S. GAAP required; IFRS a plus)
• Hands-on, proactive, and solutions-oriented mindset.
• Ability to operate effectively in a growing and evolving environment.
• Ability to quickly adapt to new environments and new cultures.
• Strong communication and interpersonal skills, with the ability to influence and guide non-finance teams.
• Comfortable introducing structure and improving processes with a pragmatic and collaborative approach.
• High attention to detail and strong sense of ownership.

• Location: Full time at our Soho NY office. Hybrid work schedule, mandated to be in office Tuesday through Thursday.
• Reporting Structure: Direct report to the Head of Finance North America
• Compensation: $80K - $90K

Please apply directly on LinkedIn

Carhartt WIP USA is an equal opportunity employer and is committed to creating an inclusive work environment with a diverse and talented team. We consider, hire, train, promote, and compensate regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Technical Product Manager, Operations will be responsible for back-end digital workflows and system integrations for our North American D2C business. This role requires deep Shopify expertise, technical fluency (APIs, data flows), and experience in headless architectures. You will support digital innovation initiatives - including AI automation and Agentic Commerce - to scale operations and ensure seamless multichannel performance. This role offers a technical product manager the autonomy to lead a core operational area, leveraging technology and AI to maximize efficiency and to scale our digital operations to meet evolving business needs. The role is based in New York with an in-office presence required Tuesday through Thursday, reporting to the Head of Ecommerce.

D2C Digital Operations & Omnichannel

• Shopify & Omnichannel Operations: Own and evolve all back-end functions for Ecommerce & Retail. Manage catalog & inventory synchronization, store configurations (e.g. shipping, markets, payment providers), Shopify POS app version releases and system updates.
• Systems & Integrations: Maintain critical D2C systems and syncs (ERP, PIM, CDN, CRM, Merchandising, Feeds, and Automations). Manage related third-party SaaS technology vendor relationships.
• Product Catalog Ownership & Lifecycle Management: Own the end-to-end Shopify catalog lifecycle, from initial ingestion and seasonal launches to ongoing updates and end-of-life archiving.
• Issue Resolution: Lead cross-functional troubleshooting across Ecommerce, Retail, Customer Service, Logistics, IT, and Omnichannel teams to maintain high performance and data accuracy.
• Launch & Execution: Oversee digital launches and high-volume periods (e.g., collaborations & BFCM), ensuring stock readiness and risk mitigation. Work closely with the Digital/E-commerce team to support site deployments and promotional execution.
• Optimization: Stay current on platform updates and apply knowledge of basic retail economics to provide performance-focused recommendations.
• Innovation: Support Agentic Commerce and Generative Engine Optimization (GEO) initiatives.

Technical Product Management

• DevOps & Headless: Serve as internal DevOps specialist for our headless storefront; oversee deployment cycles and incident response in partnership with third-party developers & Digital Product Manager.
• Technical Collaboration: Partner with the Digital Product Manager and external engineers to translate business requirements into technical documentation and site optimizations.
• AI & Automation: Apply a software engineering mindset to eliminate manual work and accelerate cycles through AI adoption and low-code tools.
• Project Governance: Ensure technical projects are delivered on time, within budget, and to quality standards.
• Reporting: Track and report on seasonal KPIs and operational SLAs.

• Bachelor’s degree in Computer Science, Engineering, or a technical field - or equivalent practical experience.
• Experience: 3+ years in Product Management, ideally in a fashion retail or omnichannel environment.
• Technical Fluency: Strong understanding of system integrations, APIs, webhooks, and event-driven workflows.
• Shopify Expertise: Proven experience with OMS & PIM operations, including product metafields/objects, inventory, analytics and app ecosystem (e.g. Loop Returns, Kustomer)
• Headless Commerce: Experience with headless architectures and deployment environments preferred.
• AI & Automation: Proficient in leveraging modern AI platforms and LLMs to build efficient workflows. Experience with low-code/no-code automation tools (e.g. Shopify Flow, Celigo, Parabola, n8n) preferred.
• Product Data & Catalog Experience: Deep understanding of product data models, taxonomies, and attribution architecture. Experience in managing large data sets, workflows and imports via Excel or Google Sheets.
• Project Execution: Highly organized and detail-oriented; proven ability to manage multiple projects with a consistently high level of accuracy in a fast-paced environment. Proficient in Asana, Jira, or similar agile tools.
• Critical Thinking: Strategic thinker who thrives in ambiguity and challenges the status quo with innovative solutions.
• Communication: Collaborative with a proven ability to translate complex technical concepts for non-technical stakeholders.

• Location: Full time at our Soho NY office. Hybrid work schedule, mandated to be in office Tuesday through Thursday.
• Reporting Structure: Head of Ecommerce.
• Compensation: $90K - $100K

Please apply directly on LinkedIn

Carhartt WIP USA is an equal opportunity employer and is committed to creating an inclusive work environment with a diverse and talented team. We consider, hire, train, promote, and compensate regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Ecommerce Customer Service Associate will be responsible for providing support and service to e-commerce customers through phone, chat & e-mail channels. Provide an on-brand customer experience. The candidate will have a positive attitude and ability to problem solve and continuously improve the customer experience. This is a hybrid role based in New York City. Location: Part time at our Soho NY office. Hybrid work schedule, mandated to be in office Tuesday through Thursday.

• Respond to customer queries via email, live chat and phone, in a timely professional manner, following Customer Service policies.
• Assist customers with placement of orders, returns, replacements, refunds and exchanges.
• Troubleshoot and resolve fulfillment and system issues with 3rd party warehouses.
• Assist Customer Experience Manager and work with other departments as needed.
• Become an expert on Carhartt WIP product.
• Support e-commerce operational tasks as required.
• Candidate must be available to work holidays and weekends and be flexible to changes in schedule.

• Ecommerce Customer Service experience preferred.
• Strong writing ability and excellent communication and interpersonal skills.
• Previous experience working with Shopify, Kustomer, Zendesk or similar CRM tool is a plus.
• Experience working with 3rd party logistics teams, and familiarity with retail operating & inventory systems.
• Strong attention to detail & time management skills.
• Ability to prioritize and multitask.
• Proactive, solution-oriented.
• Knowledge and interest in apparel/fashion.
• Possess strong knowledge of apparel fits and fabrications.
• Compensation: $20/hour

Please send your resume and cover letter to usacareers@carhartt-wip.com with subject line "Ecommerce Customer Service Associate".

Carhartt WIP USA is an equal opportunity employer and is committed to creating an inclusive work environment with a diverse and talented team. We consider, hire, train, promote, and compensate regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Carhartt WIP is seeking a Part-Time Sales Associate to work at their New York City retail store. The ideal candidate will provide a positive store experience for our customers and possess strong product knowledge in order to meet sales targets.

• Engage and connect with customers to create a positive shopping experience.
• Execute on-floor, in-person, sales strategies.
• Share product knowledge with customers to maximize sales.
• Engage with customers to build relationships and brand knowledge.
• Maintain knowledge of seasonal collections and current available inventory.
• Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
• Merchandise, stock the sales floor, process payments.
• Remain positive and professional, working together with the team to make a great environment for our customers and each other.

• Flexible availability to meet the needs of the business (including evenings and weekends)
• Interest in contemporary fashion, apparel, and pop culture
• Knowledge of basic sales techniques
• Outgoing , positive, affable demeanor
• Bend, lift, open, and move product and fixtures up to 50 lbs., as needed.
• Excellent interpersonal and communication skills, both verbal and written.
• 1-2 years of retail experience preferred.
• Independent, proactive, and reliable work ethic.
• Possess strong knowledge of apparel fits and fabrications.
• Compensation: $20/hour

Please send your resume and cover letter to usacareers@carhartt-wip.com with subject line "Part-Time Sales Associate".

Carhartt WIP USA is an equal opportunity employer and is committed to creating an inclusive work environment with a diverse and talented team. We consider, hire, train, promote, and compensate regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.